Terms And Conditions

Last updated: ​02/01/21

Please read these Terms and Conditions carefully before using helenasamyn.be.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

   

helenasamyn.be is an online portfolio and webshop made by 

Helena Samyn

Bellestraat 40/A, 8954 Westouter

Mail: helena.samyn@gmail.com

Phone: +32497695871

BTW: 0760.411.308

Shipping and PickUp

Shipping will be paid by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by the seller. 

If you choose to pickup your order, I will send the pick-up adres in a private message after the order is finished.

You can choose to pickup your parcel in the historical center of Ghent or Westouter (near Poperinge/ Ieper). 

Payments

All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.

Cancelation

An item may be cancelled up until 12 hours after the order/ payment has been made . You can cancel by sending an email (helena.samyn@gmail.com)  or a text message (+32497695871). We will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days. 

After those 12 hours the buyer is responsible for the return costs. 

Returns

For more info about returns, go to the Return Policy

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Privacy

For more info about privacy and cookies, go to the Privacy Policy.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion.

Contact us

If you have any questions about these Terms, please contact us.

helena.samyn@gmail.com